Customer feedback tools that turn votes into shipped features
The customer feedback tools modern SaaS teams actually use: collect ideas in-app and on public boards, see what users really want through voting, then ship and announce—all in one place.
No credit card required
Start free. Scale with advanced features.
Launch in minutes. Keep using UserJot free as you grow, then upgrade when you need advanced features.
Free
Free, forever.
What's included
- Unlimited Posts
- Unlimited Users
- 3 Admin Roles
- 2 Feedback Boards
- Roadmap
- Changelog
Starter
For small teams.
What's included
- Custom Domain
- Custom Branding
- Guest Posting
- 5 Feedback Boards
- Private Boards
- One Integration
Professional
For growing teams.
What's included
- Unlimited Boards
- Advanced Search
- Single Sign-On (SSO)
- Unlimited Integrations
- Unlimited Admin Roles
UserJot is bootstrapped and funded by customers, not VCs. Unlimited users stay free forever, and paid plans are priced for growing teams.
Built-in engagement. No manual follow-up required.
Our customer feedback tools automatically notify users when things happen: new votes, status changes, weekly digests of trending requests, and launch announcements.
Reactions
Get alerts when users upvote, comment, or follow a request
Status Changes
Subscribers are notified as items move from idea to shipped
Weekly Digests
Send weekly roundups of trending and new requests automatically
Changelog Updates
Publish release notes and notify everyone who cared
The complete customer feedback tool stack
Public feedback board
Give customers a branded space to browse ideas, upvote priorities, and add context. Share one link and you're done—no engineering required.
In-app feedback widget
Drop our lightweight widget into your app so users can submit ideas right when they think of them. Capture rich, contextual feedback without disrupting their workflow.
Also includes
Email forwarding
Turn support emails into trackable feedback with one forward address
Slack integration
Convert team conversations into requests without leaving Slack
Guest feedback
Let anyone submit ideas without creating an account (optional)
Private boards
Run invite-only boards for beta features or enterprise customers
Multi-language support
Reach global users in 9 languages and counting
White labeling
Make the platform fully yours by removing all UserJot branding
Advanced search
Surface patterns fast with powerful filters and search
Auto login
Seamlessly authenticate users via JWT for a native experience
Why teams switch to these customer feedback tools
Most feedback tools feel like they're from 2015. UserJot is built for how modern teams work: instant setup, beautiful design, and pricing that won't wreck your budget.
| Feature | UserJot | Traditional Tools |
|---|---|---|
| What you get | Unified feedback toolkit (board, widget, roadmap, changelog) | Fragmented tools and manual workflows |
| Setup time | 30 seconds | Days or weeks |
| Beautiful, modern design | Intuitive & Beautiful | Dated/ugly |
| No per-user pricing | Unlimited users | Charges per active user |
| User voting | Built-in | Often missing |
Get your customer feedback tool running in 30 seconds
Choose your setup
Add our widget with one line of code, or simply share your public board link.
Share with users
Share your feedback board and watch ideas flow in.
No heavy configuration. Works for technical and non‑technical teams alike.
Your users have a vision. Help them build it.
Every feature request is a customer telling you what they need. The right customer feedback tool turns those signals into your roadmap—and keeps people around to see you ship.
Customer feedback tools: FAQs
Common questions about picking and running the right customer feedback tool for your team.
They are the set of features that let customers submit ideas, vote on priorities, and follow progress—like a public board, in‑app widget, voting, roadmap, and changelog.
A hosted feedback board, embeddable widget, voting and comments, an auto‑updating roadmap, and a changelog to close the loop.
Use email forwarding, Slack capture, and the widget so ideas end up in one organized place instead of scattered across inboxes and chats.
Let users vote, then use tags and search to identify themes. High‑value requests rise to the top so you know what to build next.
Yes. Create private boards for enterprise customers or beta programs while keeping submissions organized.
Yes. Enable guest or anonymous submissions to reduce friction or collect sensitive input.
Slack for intake, project tools like Linear or Jira for delivery, plus webhooks and API for custom workflows.
Subscribers get status change emails and a changelog announcement when features go live.
Yes. JWT‑based SSO authenticates users from your app directly into boards and the widget.
Yes. We can import requests, votes, users, and comments so you keep your history intact when switching.